Privacy policy

Effective Date: 01/12/2025
Website: www.vavya.co.in
Company: House of Venus Private Limited, Hyderabad – 500034

Introduction

This Privacy Policy explains how Vavya, operated by House of Venus Private Limited, collects, uses, and protects your personal information when you visit or make a purchase from www.vavya.co.in.

We value your privacy and are committed to safeguarding your personal data. Any information you provide will be used strictly in accordance with this Privacy Policy.

We may update this policy periodically. Please review this page occasionally to ensure you agree with any changes.

Information We Collect

We may collect the following information:

  • Name, age, and date of birth

  • Contact details, including email address and phone number

  • Demographic information such as PIN code, preferences, and interests

  • Order details, billing, and delivery information

  • Device and browser information, IP address, and website usage data

  • Other information relevant to customer feedback, surveys, or offers

How We Use Your Information

We collect your information to provide you with a seamless shopping experience and improve our services. Specifically, we use the data for:

  • Order processing, delivery, and customer support

  • Internal record keeping

  • Improving our products, services, and website experience

  • Sending you promotional emails about new arrivals, offers, updates, and events (only if you opt in)

  • Market research activities, where we may contact you by email, phone, or SMS

  • Website customization based on your preferences

Security

We are committed to ensuring that your information is secure.
To prevent unauthorized access or disclosure, we use appropriate physical, electronic, and managerial safeguards to protect the information we collect.

Cookies

A cookie is a small data file stored on your device to help us improve your browsing experience.

We use cookies to:

  • Analyze website traffic

  • Understand user behavior

  • Personalize website content and preferences

Cookies do not give us access to your computer or personal information beyond what you choose to share.

You may choose to accept or decline cookies. Most browsers accept cookies automatically, but you can modify your browser settings to disable them. However, doing so may affect your experience on our website.

Links to External Websites

Our website may contain links to third-party websites.
Once you leave www.vavya.co.in, we have no control over external sites. We are not responsible for their privacy practices.
Please review the privacy policies of those websites before sharing any personal information.

Controlling Your Personal Information

You may choose to restrict the use of your personal information in the following ways:

  • When filling any form on the website, you can opt out of direct marketing communications.

  • If you previously agreed to receive promotional messages, you may unsubscribe anytime by emailing us at support@vavya.co.in.

We will not sell, rent, or distribute your personal information to third parties unless required by law or with your explicit permission.

We may send promotional content from select third-party partners only if you opt to receive such information.

Correction of Your Information

If you believe any information we hold about you is inaccurate or incomplete, please contact us at:

📧 support@vavya.co.in

We will correct or update the information promptly.

Contact Information

House of Venus Private Limited
Hyderabad, Telangana – 500034
Email: support@vavya.co.in
Website: www.vavya.co.in